We have new membership management & registration systems. Here’s what you need to know.
In November, we launched an upgraded Y app along with a new membership management and program registration system. As with any transition there are changes that you should be aware of in order to make your online experience with us the best that it can be.
PLEASE NOTE
Anyone who has NOT logged in to their YMCA online account or registered for a program or membership since November 15, 2024 will need to CREATE A NEW ACCOUNT in order to access your existing account or register for programs.
HOW TO CREATE YOUR YMCA ONLINE ACCOUNT
Once you create your account, you'll be able to access your membership details and register for programs online.
- Visit this link ymcaatlanta.org/login
- Select “Create Account” at lower right corner of the page.
- Fill in your information on the next screen, using the email associated with your current YMCA membership, then click “Submit”. If you do not know what email address is associated with your YMCA account, please contact your Y location.
- Next, check your email inbox for a confirmation email that will include a link to login and set your password.
- Click the link in the email and follow the prompts to begin accessing your account online.
You’re all set!
Having trouble? Contact our Member Support Center using the chat feature on our webpage or by calling 404-267-5353.
HOW TO UPDATE OR DOWNLOAD THE NEW Y APP?
Visit ymcaatlanta.org/app to learn how to update your app!
HOW TO REGISTER FOR Y PROGRAMS
STEP ONE - CREATE YOUR ACCOUNT
As noted above, if you have not registered for a program or logged in to your Y account since November, you will need to create a new account - even if you previously had a Y account you used online prior to November of 2024. If you have logged in to your Y online account since November 15, you can skip this step.
- CLICK HERE and then select "Create an Account" in the lower right hand corner of the screen.
- Be sure to use the email address associated with your Y membership or past Y registrations. If you do not know what email address may be associated with your account, please contact your Y location.
- The system will guide you through the process of creating your account.
This account is simply an online account, it is not creating a Y membership if you do not already have one.
STEP TWO - BECOME A Y MEMBER
If you are already an active Y facility member or already have a program membership, you can skip this step.
- In order to register for Y programs, you must first be a Program Member or a Facility Member of the YMCA. Program Members are families who participate in Y programs, but do not access the YMCA wellness center and other full Facility Member benefits.
- You'll need to register for your Y Program or Facility Membership BEFORE you register for Y programs. Our online system does not allow you to purchase both the membership and program at the same time.
- To register for your Y membership, CLICK HERE.
- Then select your preferred location.
- Then, select "Family" and look for either a Facility Membership (called Family Monthly) or a Program Membership (called Program Annual).
- Complete the registration process by following the prompts.
Don't forget, YMCA Facility Members receive exclusive reduced "Member Rate" pricing for programs!
STEP THREE - REGISTER FOR PROGRAMS
- If you are not already logged into your Y account, CLICK HERE to log in.
- Once you are logged into your account, select "Find Programs" in the blue navigation bar at the top of the page.
- We recommend choosing your preferred location within the left-hand column first in order to browse only the programs at your desired location. This will reduce the number of options you see and will make finding the perfect program easier for you and your family. However, you can also leave the search set to "All Locations" to browse programs at all YMCA of Metro Atlanta locations.
- Next select the "Category" you would like to search from the left hand column options. This should return all program options in that category options for the location you selected.
- You can also narrow down results further by selecting the "Program" type lower down within the left column. This will further narrow down your search.
- You may also choose to filter by age or other factors available in the left column.
- After you have selected this filters, you should see program options populating in your search results. There may be several pages of programs to choose from, each with options available.
- Once you have found your desired program, simply click "Enroll" for that program.
- The system will walk you through the registration process from there.
- You may also add multiple programs to your cart before completing your checkout.
- Then you are all set for Y programs!
If you have any questions during the registration process, please reach out to our Member Support Center using the chat feature on our website or by calling 404-267-5353. Or, contact your preferred Y location.
ABOUT THE YMCA OF METRO ATLANTA
The YMCA of Metro Atlanta is a non-profit 501(c)(3) organization that has been impacting lives and strengthening communities for more than 165 years. By providing services and support networks, building bridges between people from all backgrounds and engaging stakeholders at various levels, the Y has maintained its relevance, helping to create stronger, more cohesive communities for all.