We don’t want to lose you as a member. However, if you don’t act immediately, your membership may be cancelled. Please make your payment and update your billing information today. Please note, if your membership lapses, you will be charged joining fees as well as your past due balance when you rejoin.
To avoid cancellation of your membership, update your account today here.
- Click on the “MAKE A PAYMENT” tab underneath the blue bar, then scroll down to your open invoice
- You may edit the amount you want to pay or just click the blue NEXT STEP button
- At the bottom of the page under SELECT PAYMENT METHOD, select the type for your new payment method (your existing payment option has recently failed so please select the new payment option) then add a nickname for your payment method, then click NEXT
- After you’ve added your new method of payment in the Payment Method pop up box, then click the SUBMIT
- To ensure no future payment issues, click RETURN HOME. Please click MORE, then FUTURE PAYMENTS and confirm that your future payment method is correct
If you haven’t logged into your account since November, you will need to first verify your account. Please first click “Create an Account” and use this email to get started; it's tied to your membership. (You'll find this link at the bottom of the your account page as well.) You’ll then be prompted to confirm your contact information and set up and confirm a new password.
Thanks for your prompt attention to this matter. If you have any questions, please stop by the membership desk at your local branch, call our member service center at (404) 267-5353.